Course 14107 is a practical, facilitator-led course for tradespeople, sole traders and small business operators who want to reduce paperwork, save time and create a reliable weekly admin routine using AI and Microsoft 365.

The course focuses on real work tasks rather than technical theory. You will use your own mobile device to practise customer communication, quotes, follow-ups, job notes, photo records, file organisation and simple workflow improvements.

Through guided activities and live sessions, you will build confidence quickly and create a repeatable AI-supported workflow that fits the way your business operates.

Your enrolment also contributes to EquityEd’s social mission by supporting practical education for underserved communities while strengthening local business capability.

At a glance

  • Price: AUD $149.00

  • Duration: 4 weeks

  • Delivery: Online, with mobile-first coursework and a live virtual classroom

  • Time commitment: Approximately 3 hours per week

  • Includes: Guided coursework and weekly facilitated session

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Course 14107 - Creating an AI Personal Assistant — You Do the Real Work, AI Does the Paperwork

  • This course is ideal for:

    • Sole traders and owner-operators who want to spend less time on paperwork

    • Micro and small businesses managing jobs, quotes, invoices, photos, customer messages and follow-ups

    • Trades including plumbing, electrical, carpentry, landscaping and maintenance

    • Business owners seeking simple, time-saving systems that work on a mobile device

    • Participants building confidence with digital tools, Microsoft 365 and AI

    No advanced technical experience is required.

  • By the end of the course, you will have created practical resources you can use immediately in your business, including:

    • A simple set of Copilot prompts for everyday business administration

    • Reusable customer, supplier and follow-up message templates

    • A basic job-record system for files, photos, notes and action items

    • A simple quote, update and handover workflow

    • A repeatable weekly admin routine supported by AI and Microsoft 365

  • Each week combines guided learning with a live virtual classroom focused on practical application, feedback and a usable business output.

    Week 1 – Getting started with AI and mobile tools Build confidence using Microsoft 365 and Copilot for everyday business tasks and leave with a practical starter prompt list.

    Week 2 – Communication and paperwork Create clear, professional customer and supplier messages and leave with reusable templates for enquiries, quotes, updates and follow-ups.

    Week 3 – Files, photos and job records Organise business information and leave with a simple digital job-record system for files, photos, notes and action items.

    Week 4 – Building an AI workflow Develop a repeatable AI-supported weekly admin routine and leave with a practical system for managing communication, records and follow-ups.

    • Mobile-first learning designed for real work environments

    • Facilitator-led sessions with guided practice

    • Real trade-based scenarios

    • Immediate application with live feedback

    • Practical tasks focused on useful business outcomes

  • EquityEd operates as a social enterprise model. Your participation supports:

    • Access to education for marginalised learners

    • Development of practical, income-generating skills globally

    • A sustainable approach where learning creates opportunity

    By enrolling, you strengthen your own business capability while contributing to broader educational equity.

  • Enrol if you want a practical, guided way to reduce paperwork, improve customer communication and create simple systems that support your working week.

    Across four weeks, you will build usable tools for your business rather than simply learning about AI.

  • Choose your next step:

    • Enrol now for AUD $149 if you are ready to build your AI-supported admin routine.

    • Register your interest if you would like upcoming course dates and delivery details.

    • Ask a question if you want to check whether the course is right for your business.

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